Microsoft Dynamics 365 Fundamentals (CRM)
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About MB-910 Exam;
The MB-910 exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.
Skills measured
- The English language version of this exam was updated on February 28, 2022. Download the study guide in the preceding “Tip” box for more details about the skills measured on this exam.
- Describe Dynamics 365 Marketing (15-20%)
- Describe Dynamics 365 Sales (15-20%)
- Describe Dynamics 365 Customer Service (15-20%)
- Describe Dynamics 365 Field Service (15-20%)
- Describe shared features (20-25%)