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FAQs

Q1: What types of study materials are available at DEVITZONE store/website?

We offer study materials in PDF form. We offer free demonstration of ( Mock Test videos on our YouTube Channel ) our products before you purchase them.

Q2: Does your study material are provide the useful results?

Our high-quality study material is 100 % authentic and reliable and thousands of students/professionals have successfully cleared the exam with flying colors because it is thoroughly verified by our extensive years of experienced and highly skilled certified experts with full devotion. However, personal study and complete training always required prior to attend any exam for safe side.

Q3: Will only questions & answers product be enough for the exam preparation?

There are thousands of students/professionals have successfully passed the exam by practicing our experts exam preparation materials however, we strongly advised students/professionals to review study guides, do hands-on and take a training of the topics which covered in the exam prior to attending the final exam for better and proper preparation and safe side in the exam.

Q4: How long is the product validation period?

You will get free updates till 30 days from date of purchase. (Please make sure you have not exceeded the download limits of 2 per product). If you have not downloaded the PDF, we will reset the time limit to 30 days more to download the material. However, if you have not downloaded the material in exceeded timeline, it will be expired and you have to re-purchase it.  We are happy to provide the discount coupon code on top of the promotion price for re-purchasing the materials.

Q5: How Often Do You Offer Updates Related to The Product?]

We do not follow a fixed schedule for updates. However, our experts are updating all the materials regularly whenever they get a new questions and thoroughly verified by themselves. We are deeply concerned to keep our students updated with current level exams questions so that they can prepare themselves better and crack the exam easily.

Q6: Do you charge for an updated material to download?

No. Even we pay huge fees to our experts for every updated version file however, we offer absolutely free of cost the updated material(PDF) for thirty days if the customer has not exceeded the download limits of 2 downloads.  

Q7: How will I get a free updates?

It’s very simple; you just have to login to your account on our store/website or simply send us message/email before 30 days of expiry date. But please make sure you have not exceeded the product download limit of 2 downloads otherwise you must have to buy the updated material(PDF).

Q8: What payment methods available to buy products?

We take payment through Credit/Debit,  PayPal Express Check-Out, Google Pay, Apple Pay and other online payment methods too.

Q9: Why I am getting an error while paying for the products?

Please fill the information properly and accurately while paying and also use proper email address to get email of pdf download link too. If you still getting error, please feel free to contact us.

Q10: After successful payment, when the PDF is available to download?

As soon as the payment is successful, you will get an option to download the PDF file and get the link in email to download PDF file. In some case you get OTP on your mobile if there is an option to enter mobile phone.

Q11: Do you keep personal data and credit card Information secure?

We use enhanced security protocols by SSL. You can be totally tension free after purchasing product on our store/website. We keep all the data of our valued clients confidential and never shared with anyone or any 3rd party.

Q12: Can a third-party access clients' data from your store/website?

NO, NEVER. Our system is totally reliable and secured too as well as we never share any data with the third parties. We care about our clients privacy!

Q13: What If I find any issue related to your products?

Please send us message and our technical team will help you to solve the issue.

Q14: Do You Offer Discount?

We offer discounts on bundles. If you need two or more exam products, feel free to contact us by clicking the Contact Us button below and our team will be happy to provide you a discount code on total bill.

Q15: In case of failure, is there any way to get refund?

Due to the non-returnable nature of digital products once they’re downloaded/accessed, not eligible for any kind of refund however; we offer a thirty days money back guarantee upon failing in the exam. Please send us a short video clip containing the exam result (Log on to your profile, download/click on the result and show the complete page of result). In addition to that, please send the order date, order number, exam appointment card, and the result card. Please note that, after thirty days from the date of purchase, you can not claim money back guarantee. Also you have to study the downloaded materials at least twenty days as well as review the study guides before taking the exam for better preparation and safe side too. Moreover, the product purchased on sale or at a discount price is a final sale and not refundable or exchangeable.

Q16: Do you provide online training of any tools or technologies?

Yes, we provided online training of various IT tools and Technologies on very affordable price. Please visit our About Us page.

If you have any additional questions or concern, please feel free to contact us;

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